Victoria Compounding Pharmacy

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Privacy Policy

At the Victoria Compounding Pharmacy our commitment to protecting the confidentiality and security of our members' Personal Information has will and always be a very integral part of our core values. We do not sell, trade or rent any Personal Information to any organization for any purpose at anytime.

What is Personal Information?

Under the Personal Information Protection Act, Personal Information is broadly defined as information (data), oral, written or electronic, about an identifiable individual. Personal Information includes, but is not limited to, the following:

What is Not Personal Information?

The name, title, business address, business telephone number, business fax number or business email address of an employee of an organization (“business card information”) is not considered Personal Information. Any data that we have collected in which all the “personal identifiers” have been removed, making it impossible to determine the identity of the person to whom it relates, is also not considered Personal Information.

Why We Ask For Your Personal Information

The VCP collects the following personal information, either directly or indirectly, to provide a variety of benefits and services to VCP members.

Demographic Information Name, date of birth, address, telephone number, email address

Education Information Diploma number, graduation year, date of CPBC licensure, additional certification

Financial Information Payment records of membership and services (by cash, cheque or credit card).


Our Ten Privacy Principles

1. Accountability

The Victoria Compounding Pharmacy (VCP) is responsible for personal information under its custody and control and will reasonably ensure that it complies with the ten principles for the protection of privacy.

2. Identifying Purposes

VCP will identify the purposes for which personal information is collected at or before the time the information is collected and will ensure that the purposes are limited to what a reasonable person would consider appropriate in the circumstances.

3. Obtaining Consent

The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except where inappropriate.

4. Limiting Collection

VCP will limit the collection of personal information to that which is considered necessary for the purposes it has identified.

5. Limiting Use, Disclosure, and Retention

VCP will not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information will be retained only as long as necessary for the fulfillment of those purposes or as required by legislation.

6. Accuracy

Personal information will be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

7. Safeguards

VCP will use security safeguards appropriate to the sensitivity of the information to protect personal information.

8. Openness

VCP will make readily available to individuals specific information about its policies and practices relating to the management of personal information

9. Giving Individuals Access

Upon request, applicants will be informed of the existence, use, and disclosure of his or her personal information and will be given access to that information. An individual will be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

Note: In certain situations, VCP may not be able to provide access to all the personal information it holds about an individual. Exceptions to the access requirement are limited and specific. The reasons for denying access will be provided to the individual upon request. Exceptions may include information that is prohibitively costly to provide, information that contains references to other individuals, information that cannot be disclosed for legal, security, or commercial proprietary reasons, and information that is subject to solicitor-client or litigation privilege.

10. Providing Recourse

VCP will have a process in place so that an individual can challenge VCP's compliance with the Personal Information Protection Act.


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